Masatoshi Ito Witticism Analects

Masatoshi Ito Witticism8（Ito-Yokado group founder）

「In those severe and business. Even one bad thing, if there is a flaw, customers do not you please come. Product is natural, rather than sell, customers commonplace rather please come. First, without starting from here It should not be」

「Business is not absolutely satisfied If you do not do it in luck-roots Don. Luck adaptation to environment, roots that strive patiently until the trust from our customers, and blunt thing that should not be too much cleverness. Ito-Yokado temporary, even when many companies aimed at diversified management, through at the store human muscle」

「Origin of the idea over all, we must first be asked to our customers」

「In a sense the lower limit of the things that credit is peace of mind, the upper limit expectations」

「If retailers are beginning to have your upper consciousness, it would be nice to say that it has begun to follow the road to decline definitely」

「Regardless of the fashion of the times, there are those also unchanged customers when the world is he wants. It is, it is that you can give a sincere pleasant service」

「The "borrowed money which returns, payments to suppliers shall be neat, if believed to pay monthly employee salary, you can see that management is not intended such raw friendly and」

「I learned the mental attitude as a merchant, a small clothing store was from her mother that had been cut and fill the. Rather than what is taught in a clear-cut story Toka sentence, only Toka in everyday conversation, its back It is the thing which was Manabito~tsu in nature while watching」

Masatoshi Ito career (Profile)

1924, it was born in Tokyo. Ito-Yokado group founder. Yokohama Municipal Commercial College (now Yokohama City University) College. 1956, Hitsujihana-do president. 1958, founded Yokado the (now Ito-Yokado) LTD. Ito-Yokado, he was active Seven-Eleven, as the founder of Denny's, such as 60 several companies of the Ito-Yokado group. "I handed heart of trade" in book