Eikō Harada Witticism18
(Benesse Holdings, Inc. President)
「20s and
Yare anything, Kimero the direction of life in the 30s, Nashitogero in the 40s」
「Impossible
and what is challenging, we can grow!」
「In the food
service industry," profit "and" safety pursuit of "the
relationship forever contradiction」
「The essence
of business is to continue to provide and develop products that exceed customer
expectations」
「Business
comes down to dedication. Human, what wisdom also come out if hot heart」
「Work is not
the time. It is the quality and speed」
「If the cash
register is shortened to 30 seconds, sales grow 5%」
「Only good
employees healthy is eliminated. And I'm a team There are various people」
「Tomorrow's
growth, starting from the denial of the status quo」
「There is no
interest in Kuiau the existing market in the industry. McDonald's is going to
create a new food service market. We are working to have the belief and
confidence here」
「Only their
own convenience in the fail If you decide the price. And customer feelings, it
does not work if you do not judged by identify better balance of interests」
「to fail and
move the business only with numbers that look. If you do not continue to read
correctly the psychology, the company will be brain dead immediately」
「What is the
job of management, easy to say and validates the inspiration of the moment, and
create a mechanism, we attach to it and that the move is to convince the people」
「The
corporate philosophy, are aggregated short on word of" or business for
what」
「TV CM, nor
train hanging advertisement, that you want to say most is, in 0.5 seconds.
Moment I saw, and to convey」
「Manual is not
intended to make a fool, but what you need as a minimum of basic manufacturing.
It is an essential subject that should be mastered in order to crew reaches a
higher level」
「When I
think" risky ", just tend to judge as" impossible ". But,
chances are you have been back and forth in front of us by the impossibility of
face. In other words, chances are , I often there Among the impossible. So,
there is no choice but to challenge that you can not」
「And
Psychology (psychology) of whether to be thrilled to be surprised "how
consumers think in Rizume, science that will change the customer satisfaction
in the margin (profit), including its surprise (science). Both the management I
think that it is necessary」
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